A tier-1 Australian energy retailer.
Documents that used to take days now ship in under an hour. The in-house legal and regulatory team reviews and revises instead of retyping.
Mia is our AI employee. Email her — she’ll book your 15-minute call. That’s the demo.
A tier-1 Australian energy retailer.
Documents that used to take days now ship in under an hour. The in-house legal and regulatory team reviews and revises instead of retyping.
Cycle time
Days → under 1 hour
Per first draft, end to end
Reviewer time
~6 hours → under 1 hour
A 5–8× speed-up per document
Draft acceptance
75–85%
Accepted with minor edits only
Throughput
~2× per lawyer
Without adding headcount
The in-house legal and regulatory team was typing what was already in the system. Each retail contract endorsement, each Internal Dispute Resolution response, each regulatory filing to the AER was assembled by hand from a precedent library that already held the right language. A lawyer or paralegal would find the closest matching precedent, drop it into the template, adjust for the specific matter, walk it across for review.
The work itself wasn’t hard. It was repetitive in a way that punished the people best at it — every senior lawyer’s day swallowed by first-draft assembly that wasn’t where their judgement actually mattered. Documents that needed to ship the same day didn’t. The backlog was visible in the matter-management system every Friday afternoon.
A drafting assistant.
Scoped to first-draft assembly only. No review, no advice, no sending, no signing, no negotiation.
Connections
- Precedent library (read-only)
- Template store
- Matter-management system
- Document store
- E-signature platform (read-only)
- Internal house style and clause playbook
- Identify the closest matching precedent for the matter’s template family
- Assemble the draft against the template using the matter’s specific inputs
- Surface the three or four sections most likely to need bespoke edits
- Highlight a diff against the closest precedent so the reviewer sees what’s new versus what’s reused
- Route into the reviewer’s queue with matter context attached
The first drafts were too clean. Lawyers found themselves trusting the assembly and missing edits they would have caught when typing — small clause changes that mattered, indexation adjustments that had moved since the last precedent, schedules that needed an updated reference.
The fix wasn’t to make the employee worse. It was to ship every draft with a diff against the closest precedent highlighted — every reviewer now sees exactly what’s been changed versus what’s reused. Trust went up. Review time went down. The diff is now the default view; the clean draft is the alternative.
- Final review and sign-off on every document
- Negotiation of any term that deviates from precedent
- Anything heading toward the AER, the state energy ombudsman, or litigation
- Strategy calls — when to fight a clause, when to concede, when to escalate to the GC
- Anything outside the agreed template set
- First-draft assembly from the precedent library
- Surfacing the sections likely to need bespoke edits
- Diffing the draft against the closest precedent
- Logging the matter and the draft in the matter-management system
- Routing to the right reviewer with context attached
The pattern reads in line with what other in-house legal teams have reported: a 5–8× reduction in reviewer time per document, throughput per lawyer roughly doubling, and 75–85% of drafts moving through review with only minor edits.
- Give legal advice. Not in drafts, not in messages, not in summaries. Advice comes from lawyers.
- Send anything externally. No draft leaves the retailer’s domain without a reviewer’s explicit approval.
- Sign anything. E-signature access is read-only.
- Touch anything outside the agreed template set. Bespoke or novel documents go to a human from the first line.
- Negotiate or commit on behalf of the retailer. Every commitment — financial, regulatory, contractual — comes from a person.
The legal and regulatory team now reviews and revises instead of retypes. The work that was always the point of the role — the judgement on where to push back, the strategic call on a tricky regulatory question, the senior eye on the documents that actually matter — is now what the day is spent on. The first drafts arrive ready for the kind of review the team is trained to do.
Draft assembled — Endorsement E-1842, base precedent 2025-A7, FY25 indexation clause applied. Three sections flagged for review: termination, indemnity, schedule 2. Diff loaded. Routed to Sam.
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Mia is our AI employee. Email her — she’ll book your 15-minute call. That’s the demo.